LEGAL & PRIVACY

Privacy Policy

Competitive Cleaning Services | Professional Cleaning & Bond Clean Experts Across Australia

1) Introduction

1.1 This Privacy Policy outlines how Competitive Cleaning Services ("we", "us", "our") collects, uses, discloses, and protects your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2) Information We Collect

2.1 We may collect the following types of personal information:

(a) Contact Information: Name, email address, phone number, and postal address.

(b) Usage Data: Information about how you use our website, products, and services.

(c) Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3) How We Collect Information

3.1 We collect information in the following ways:

(a) Direct Interactions: When you provide personal details through forms on our website, email, phone, or otherwise.

(b) Automated Technologies: Through cookies and similar tracking technologies as you interact with our website.

(c) Third-Party Sources: From third-party analytics providers such as Google Analytics, and email marketing services such as Mailchimp.

4) Use of Information

4.1 We use the information we collect for the following purposes:

(a) Service Delivery: To provide and improve our cleaning services and quotations.

(b) Communication: To send you updates, booking confirmations, marketing materials, and other information related to our services.

(c) Analytics: To analyse website usage and improve our website performance and user experience.

(d) Compliance: To comply with legal obligations and protect our legal rights.

5) Google Analytics

5.1 We use Google Analytics to collect information about how you use our website to help us understand website usage patterns and improve user experience.

5.2 Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

6) Data Security

6.1 We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.

6.2 However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

7) Disclosure of Information

7.1 We may disclose your personal information to third-party service providers who assist us in operating our website, conducting our business, or servicing our clients, as well as where required by law.

8) Your Rights

8.1 You have the right to request access to your personal information, request corrections, or opt-out of marketing communications at any time.

9) Changes to This Privacy Policy

9.1 We may update this Privacy Policy from time to time. Any changes will be published directly on this page.

10) Contact Us

10.1 If you have any questions or concerns about this Privacy Policy, please contact us at:

Competitive Cleaning Services
Email: competitivecleaningservices.com.au
Phone: 0450 964 222
Address: 10 Marden Road Thornlie Western Australia 6108